Nationally Accredited Mediation Training


Mediation Training for Professionals
2020 Courses


Course Outline

MEDIATION is a process of conflict resolution that facilitates the communication between people and helps those in conflict understand the other person’s point of view.

Our intensive mediation courses are for professionals who wish to learn the skills required for creative conflict resolution i.e. to develop knowledge and techniques of mediation which will be useful in your present job. Mediation is a very useful skill to possess, as it is a crucial part of conflict management. Managers, human resource officers, coaches -- many professions can benefit from developing such skills.

The course also allows a deeper understanding of how conflict occurs and how the language we use can affect others.
The course has an excellent theoretical component but also provides hands-on work with a substantial number of practical tips included.

Those completing the course will be able to mediate in a range of situations including; Family, Parent/Adolescent, Workplace, Neighbourhood disputes and many other common disputes people find themselves in.

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The cost per year is $200 per year
(plus taxes which vary state by state).

Course Details

Time: 9.00am to 4.00pm each day (please check when registering for a course as time will vary).

Cost: Costs vary depending on the course.

Notes: Intending applicants are able to have an account sent directly to their organisation


Our venue in Melbourne is: 13th Floor - 200 Queen St Melbourne. We are a 10 minute walk from Melbourne Central, or Catch a train to Southern Cross, catch a tram up Bourke St which crosses Queen St and turn left (3 minute walk).  There is also a car park right next to our venue ($19.00 early bird)

Further Enquiries

Fred Stern:
Ph : 0412 102 801

Comments from previous courses

"Excellent Course, valuable in that it enhances the thinking process in dealing with disputes"
Bruno Griguol - Telstra

"Mediation is more than just a profession, it is an important life skill which every person, regardless of background can learn & will find very useful."
Fatimah - Investigation Agent/Lawyer

"Found the course very useful and practical. Will use the skills and promote others to go through the course."
Andrew Hedges - State Manager

"Enjoyable course that develops skills in mediation that can easily be transferred to the workplace."
Fiona Markwick - Care Plan Coordinator

"Fred was a great trainer. He kept the course interesting, informative and was really funny at times. I thought the course was great."
Deborah Gorsuch - Housing Team Leader

"Very well organised inspirational format with interesting stories, tips and scenarios."
Irene Watkins - Mental Health Care Coordinator

"Some courses can be boring, this course kept me totally interested the whole time. I can only describe it as brilliant."
Jonathan Stevens - HR consultant

Please click here to see more feedback on our professional mediation courses

Upcoming course dates

We accept Mastercard and Visa

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Nationally Accredited Professional Mediation Course
A new flexible way of learning

GST is included in all course prices

Conflictsolvers is proud to offer you a flexible and innovative way in achieving your goal of becoming a nationally accredited mediator.

Option 1: Online Training

One on one intensive on-line training in order to become a nationally accredited mediator.

This intensive course can be conducted no matter where you live within Australia. 

Frequently Asked Questions about this course – click here

Total Cost for both your on-line component, intensive one on one live video course and your first two years of accreditation $2750.00 per person.


Option 2: Blended Face to Face and Online Learning

Complete an intensive face to face course in order to learn basic mediation skills. The remaining two days needed in order to accredit you for national accreditation is completed on-line at a time to suit your needs.

Total cost for your three day basic skills course is $950 per person - The final two days to complete your on-line training is $975 per person

3 day courses scheduled for 2020
(All courses run in the CBD for each City)

Monday/Tuesday/Wednesday June 22nd, 23rd & 24th


Frequently Asked Questions about this course – click here
Click here to see the outline of this three day training course
Click to register your interest in our three day course


Option 3: For In-house training
We offer an intensive three day course which will both teach you intensive mediation skills. The last two days are conducted on our on-line learning platform and earns you national accreditation.

Click here to make a further enquiry about hosting this course and our pricing structure.

Frequently Asked Questions about this course – click here


How to Have a Difficult Conversation

Click here to see an outline of our one day course

Training dates 2020

Wednesday February 5th - Fully Booked
Monday April 6th
Monday May 25th

Sessions run from 9.15am to 4.15pm. Cost per participant $265 (GST included)


Trainer Profiles

Click on a name to view the profile for that trainer

Fred Stern (Senior Trainer)